Privacy policy

Effective Date: [07/16/25]

Outreach Social ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including when you opt in to receive SMS messages from us.

 
1. Information We Collect
We collect personal information that you voluntarily provide when you:

Fill out a form on our website
Request a quote or contact us about our services
Opt in to receive SMS or email communications
This information may include your:

Full name
Email address
Phone number
Shipping or service details
Any other information you submit voluntarily
 
2. How We Use Your Information
We use your information to:

Communicate with you about your shipments or service requests
Send transactional updates and appointment reminders
Provide support and customer service
Improve our services and user experience
 
3. SMS/Text Message Policy
By submitting your phone number through our website or forms, you consent to receive text messages (SMS/MMS) from Outreach Social. These may include updates about your shipments, service reminders, and relevant promotional content.

Message frequency: Varies based on your interaction with us
Message and data rates may apply depending on your mobile provider
You can opt out at any time by replying STOP
You can reply HELP for assistance or contact us at [insert phone/email]
 
4. Data Sharing & Security
We do not sell or rent your personal information to third parties.

We may share information with:

Logistics partners (e.g., movers, freight agents) when necessary to complete your shipment
Service providers that help us operate our business (e.g., CRM, texting platforms)
All information is stored securely, and we use industry-standard practices to protect your data.

 
5. Your Rights & Choices
You may:

Opt out of SMS communications at any time
Request a copy of the information we have about you
Ask us to delete your data
 
6. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted here with a new effective date. Your continued use of our services means you accept the updated policy.

 
7. Contact Us
If you have any questions or concerns about this policy or your data, please contact us:

Outreach Social